![]() Blue, Green and Orange memberships have a 12-month agreement. Gray memberships come with a non-commitment agreement so customers can cancel with 45 days notice without any fees. If SOUL stops offering classes, you may cancel your purchase.īlink Fitness has four different types of memberships, identified as Green, Blue, Orange and Gray, and the cancellation policies vary based on the membership type.Depending upon where you live, you may be charged a cancellation fee. ![]() If you move your residence more than 25 miles from a SOUL studio location, you may cancel your purchase and SOUL will refund the purchase price of your unused class or classes.If you die, SOUL will refund your representative the purchase price of your unused class or classes.If you become disabled and, as a result, cannot physically participate in a class you have purchased, and your condition is verified by a doctor, SOUL will refund you the purchase price of your unused class or classes.Cancellation can be done for a number of reasons including: To cancel, a customer must mail, email or deliver a signed and dated notice which states they're canceling their purchase. Generally, purchases can be canceled before midnight of the fifth business day after the date of purchases, excluding Sundays and holidays. Canceling a purchase of a class or a series of classes can vary based on the state where the Soul location operates. Smith Collection/Gado/Getty SoulCycleīefore reserving a spot in a class, customers at SoulCycle must buy a single class or a series of classes. The company will require proof of relocation, such as a utility bill, lease or deed or a letter from a physician saying that their patient was unable to work out for at least six months.Ĭlose-up of sign for luxury gym Equinox in San Ramon, California, March 12, 2019. ![]() However, it must be because of a medical condition or they relocated. Those customers who are still inside their first year of membership can also cancel in accordance with the notice amount in their agreement. They fill out a cancellation form and pay a pro-rate to stop billing. ![]() EquinoxĮquinox, a luxury gym that boasts its grade-A equipment and amenities, requires cancellations to be done in person with a club manager, by phone, email or through registered or certified mail.įor those who are outside their first-year membership, they can cancel with the amount of notice outlined in their membership agreement for any reason. Since membership conditions vary on a company-specific basis, what's required of a customer to cancel a membership or subscription depends on the business. To show they didn't support the companies' ties to Trump, people on social media advocated for canceling their memberships, including celebrities such as comedian Billy Eichner and model Chrissy Teigen. Ross is the majority owner of Related Companies, which owns Equinox, SoulCycle, PURE Yoga and Blink Fitness. On Wednesday, news broke that Stephen Ross would hold a fundraiser for Trump, which, for the $250,000 price tag, included a photo with the president and a roundtable conversation. Joining a gym or fitness center oftentimes comes with the signing of a contract and based on the individual company's terms and conditions, a customer can be locked in even if they want to leave. However, canceling a membership isn't always as easy as just saying you want out.Ī problem Chandler Bing faced in Friends, finding it difficult to cancel a gym membership isn't a plotline reserved for television. People called for a boycott of Equinox, SoulCycle and other fitness companies after news broke that the majority owner would host a fundraiser for President Donald Trump.
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